Am I able to cancel my order? Hemlock Support September 27, 2023 14:03 Updated Unfortunately, we are unable to cancel an order after the order has been placed. If you no longer wish to receive your item, please review our return policy, and start your return, click HERE. Related articles How do I return an item? How long does shipping take? Does Hemlock Hat Co. make custom hats? How do I contact support? Where are your hats made? Comments 0 comments Article is closed for comments.